Contact us

We're here to help you with any questions, concerns, or issues related to your Lottery Sambad account.

Customer Support Availability

Our support team is available to assist you via various channels, depending on the nature and urgency of your inquiry. Please choose the most suitable method below:

  • Live Chat: We offer live chat support from 9:00 AM EST (Monday - Friday) for general inquiries and assistance with account-related matters.
  • Support Email: For more complex issues or if you prefer to communicate via email, our dedicated support team is available.
  • Phone Support: We currently do not offer phone support. However, we recommend using the live chat feature for a quicker response.

Responsible Gambling Assistance

We understand the importance of responsible gaming and are committed to supporting our players in this area. If you or someone you know is experiencing problems related to gambling, please reach out to us for immediate assistance.

Help-Centre Access

Our comprehensive FAQ section provides detailed information on a wide range of topics, from account creation and deposits to game rules and promotions. We encourage you to visit our help-centre before reaching out to us directly.

Verification or Account-Help Support

For verification-related issues or general assistance with your Lottery Sambad account, please contact us. Our dedicated support team will assist you as promptly as possible.

Technical Support

We're committed to providing the best gaming experience. If you encounter any technical difficulties while using our platform, please report it via live chat or email so that we can investigate and resolve the issue at your earliest convenience.

Complaint or Dispute Guidance

If you have a complaint or dispute with us, please contact. We value transparency and fair play, and our dedicated team is here to listen, understand, and resolve any issue promptly.

Communication Response Expectations

We strive to respond as quickly as possible. If your inquiry requires additional investigation or consultation, we will notify you of the expected response time within 24 hours. Your patience and understanding are greatly appreciated.

Multilingual Support

Our customer support team is available in multiple languages to cater to a diverse player base. Please feel free to communicate with us in your preferred language for assistance with account-related matters.

Escalation Procedures

If you're not satisfied with the initial response or require further escalation, please don't hesitate to contact our dedicated supervisor. We are committed to finding a resolution that meets your needs.